Privacy Policy

Overview

SyntaxWP collects only the information needed to deliver WordPress maintenance services, communicate with clients, and operate securely. SyntaxWP does not sell personal data.

Information SyntaxWP Collects

SyntaxWP may collect your name, business name, email, phone number, billing details, website URL, support requests, and technical site data needed to perform maintenance work. When you contact SyntaxWP, message content and attachments are stored so support can be provided accurately.

How SyntaxWP Uses Information

SyntaxWP uses collected information to:

• Set up and deliver WordPress care plans and one-time services
• Send updates, reports, invoices, and service notifications
• Respond to support requests and emergency incidents
• Improve service reliability, security, and performance

Data Sharing

SyntaxWP shares data only with trusted service providers required to run operations, such as hosting, billing, analytics, communication, and infrastructure tools. These providers are limited to the data needed to perform their functions. SyntaxWP may also disclose information when legally required.

Data Retention and Security

SyntaxWP keeps client data only as long as necessary for service delivery, legal obligations, and legitimate business records. Reasonable technical and organizational safeguards are used to protect information from unauthorized access, loss, or misuse.

Cookies and Analytics

SyntaxWP may use basic cookies and analytics to understand website performance and improve user experience. These tools do not grant SyntaxWP ownership of personal data and are used only for service and performance insights.

Your Rights

You may request access, correction, or deletion of your personal information, subject to legal and contractual obligations. You may also request that SyntaxWP limit certain uses of your data.

Policy Updates

SyntaxWP may update this Privacy Policy when services, tools, or legal requirements change. Updated versions are published on this page with a revised effective date.

Contact

For privacy questions or requests, contact SyntaxWP at shafinahmad01@gmail.com.